Shipping policy

SHIPPING POLICY

Last Updated: March 29, 2026

Thank you for shopping with EL KURDO. Below you will find our shipping terms and conditions.

1. SHIPPING AREA

We currently ship within the United States only.

2. PROCESSING TIME

Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or holidays.

3. SHIPPING TIME

Estimated delivery time:

3–7 business days depending on your location

Please note that delays may occur due to carrier or external factors.

4. SHIPPING COSTS

Shipping costs are calculated at checkout
Free shipping may be offered during promotional campaigns

5. ORDER TRACKING

Once your order is shipped:

You will receive a tracking number via email
You can track your order through the carrier’s website

6. FAILED DELIVERY / WRONG ADDRESS

Please ensure your shipping address is correct
We are not responsible for orders shipped to incorrect addresses provided by the customer
Additional shipping fees may apply for re-delivery

7. LOST OR STOLEN PACKAGES

EL KURDO is not responsible for lost or stolen packages marked as delivered by the carrier.
If this occurs, please contact the shipping carrier directly.